Messages Explorer FAQ

How do I install Messages Explorer?

After purchasing, you'll be able to download the app onto your OS X 10.8+ or Windows 7/8 PC.

What does it cost?

Messages Explorer is $19.99. It's the only Mac or PC app that can extract your messages and attachments directly from your iOS device. It is also the only Mac or PC app that can beautifully display and search your messages.

How does Messages Explorer use backups?

Messages Explorer can extract messages from an existing backup or create a new backup using an existing backup as a starting point to only download changed files from the iOS device.

How does Messages Explorer extract messages from the iOS Device?

For non-jailbroken iPhones on iOS 7, Messages Explorer uses the Mobile File Relay service that Apple maintains on the iOS device. On iOS 8, Messages Explorer makes a backup of the contents of your iOS device and extracts the messages from the backup. For jailbroken iOS devices, Messages Explorer will use AFC2 when available.

Is there a trial? Is it free?

No. We put a lot of time in developing Messages Explorer. If you like what you see from the screenshots, please buy it. You'll love the app.

Can I extract an encrypted backup

Yes, if you have the password it was encrypted with.

Does it work with iOS 8?

Messages Explorer can extract messages directly from your iPhone using the backup process or from an existing backup on iOS 8. The Mobile File Relay service was mostly disabled in iOS 8.